Terms and Conditions

Business Hours 

8:30 AM - 5:30 PM EST 
Monday through Friday 

Ordering 

Phone: 1-800-208-0980 
Email: order@supplysidegroup.com 

Shipping Charges within the Contiguous United States 

Moving and Storage Boxes 

Free Shipping on Orders: $500.00 or more. 
Special Delivery Services: Call for details. 

Retail Products 

Free Shipping on Orders: $250.00 or more. 
Orders under minimum will be charged standard shipping and handling charges 

Drop Ship Products 

Actual shipping charges will be added to invoice.

Backorders 

Backorders are subject to cancellation when older than 30 days or less than $25.00 

Damages and Shortages 

To receive replace or credit the customer must report the damage or shortage on the delivery receipt. 
Call your customer service representative to report the damages/shortages immediately upon receipt. 
If the above procedure is not followed, Buyer retains responsibility. 

Return Policy 

Call your customer service representative for a return authorization (RA) within 30 days of delivery. 
A copy of the RA must accompany your returned products. 
Product must be in original packaging. 
Product must be resellable (no price stickers, wear, marks, etc) 
Returns will not be accepted more than 30 days after RA issued. 
Credit is issued after receipt of goods at our warehouse. 
Product ordered in error is subject to 25% restocking fee and freight charges.